If your broadband speed isn't what you
would like, there are a few things you could do to try and get more from
your broadband.
Hardware set-up
If you're hardware is not set-up correctly it can lead to a slow
connection, or it can cause the connection to continually drop out (this
is where you loose your connection to the internet). If your connection
drops out more than once per day, this could be the reason (it is common
for the connection to drop out everyone now and then, but it would
normally reconnect within a minute or two).
Check that you have an RJ11 cable
plugged into your router/modem at one end, and then in your broadband
filter at the other. For the best speed your filter must be plugged
directly in the BT wall mounted socket (each house only has one of these
unless there has been a second line installed, it should have the BT
logo on it). If you are using a splitter this should be plugged into the
filter (and not the other way round). There should be nothing between
the filter and the BT socket, especially an extension cable as they are
not designed to carry a broadband signal.
Ensure that all equipment that is
attached to your telephone lines, is connected via a filter. Unfiltered
equipment such as a phone, fax, answering machine, cordless phone base
units, alarms, surge protectors, sky box, dialer boxes (the ones that
divert your calls to reduce your phone bill), or anything else you
choose to plug into the telephone system. If you are having broadband
issues and think it may be caused by a piece of equipment, simple unplug
it from the system and test your broadband again.
Software Enhancements
If you want more from your internet connection (be it dial-up or
broadband) then we would like to offer this final piece of assistance.
There is a lovely piece of software available at the moment which will
speed up your connection. If you have dial-up internet this will allow
you to achieve speeds of up to 512k, which is considered to be a slow
broadband speed. If you have broadband, this software also allows you to
go up to 5x faster.
The software is called ONSPEED and is
available via their website at www.onspeed.com.
We would highly recommend looking at this and if you visit their website
they can provide you with all the details.
