About the company
Orange is a subsidiary of France Telecom and runs mobile phone and
internet services in the UK. The broadband arm of Orange started out as
the UK's first subscription free internet service provider Freeserve in
1998. After successfully floating on the stock exchange in 1999,
Freeserve was then bought by Wanadoo (a subsidiary of France Telecom) in
2000.
Also during 2000, France Telecom
purchased Orange. In 2006 Wanadoo was rebranded as Orange Broadband, and
the rest they say, is history.
Although their subscriber numbers have
struggled in recent months, they offer an award winning value for money
broadband and mobile service. Following the appointment of Tom Alexandra
as CEO in January 2008, the company has set about making major
operational changes which they hope will boost service reliability and
customer service levels.
What we think
Orange have struggled with their
landline broadband offering over the past few years due to poor service
and customer support. They have clearly fixed there problems, as such
they have stopped losing customers, all they have to do now is gain
peoples trust again.
As for mobile broadband, they are widely
considered as the market leader in the UK, and with their free laptop
offers are definitely worth a look.
Awards won
