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Orange Broadband


General company information

Subscribers (approx):
1,100,000
Owned by: France Telecom
Website: www.orange.co.uk
Usergroup: 


Orange Broadband Services


Broadband

Cell Phone

Landline

Mobile

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About the company
Orange is a subsidiary of France Telecom and runs mobile phone and internet services in the UK. The broadband arm of Orange started out as the UK's first subscription free internet service provider Freeserve in 1998. After successfully floating on the stock exchange in 1999, Freeserve was then bought by Wanadoo (a subsidiary of France Telecom) in 2000.

Also during 2000, France Telecom purchased Orange. In 2006 Wanadoo was rebranded as Orange Broadband, and the rest they say, is history.

Although their subscriber numbers have struggled in recent months, they offer an award winning value for money broadband and mobile service. Following the appointment of Tom Alexandra as CEO in January 2008, the company has set about making major operational changes which they hope will boost service reliability and customer service levels.

What we think
Orange have struggled with their landline broadband offering over the past few years due to poor service and customer support. They have clearly fixed there problems, as such they have stopped losing customers, all they have to do now is gain peoples trust again.

As for mobile broadband, they are widely considered as the market leader in the UK, and with their free laptop offers are definitely worth a look.

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